Professional household management is vital to maintain the quality and high standard of life, no matter if one has three employees in one house or 300 in different parts of the world. The goal is and stays the same: at home, one should feel most comfortable and safe.
It is a standard in many hotels and restaurants to smile because smiling makes the guest feel welcome. Or at least that is what they say. The truth is that a fake smile can do more harm than good and so one needs to be careful using the words “have to” when it comes to hospitality and service.
Service Academy is not just a place where we teach how to hold and serve a plate. It is a community of service professionals with a passion for what they do, a constant desire to become better and a natural habit of sharing experience. Together, we create new concepts, new systems of service, different ways of thinking, yet all focussed on the same great goal: service enhancement.